Two students discuss their visit to Comunitodo, a telemarketing company contracted by TelMex to sell phone service plans to Yucatecans. During his tour, Adrián explained many management techniques he has implemented during his time to improve performance and morale with employees. Many differences exist between American and Mexican companies, but as Alex and Ann found out, a lot of things are the same too. Below are a few excerpts from their commentary and our visit:
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